Apologizing to London, Uber CEO vows to make changes to keep license

It highlighted Uber's approach to reporting serious criminal offences, obtaining medical certificates and background checks on drivers, and its explanation of the use of "greyball" software that it said could be used to thwart regulators.

Lyft, Uber's closest U.S. rival in the taxi-hailing business, met repeatedly with officials from London's transport regulator over the past year, a sign it may be targeting the city for worldwide expansion. Also, London mayor Sadiq Khan received emails from 20,000 Uber drivers who defended TFL's decision to remove the app's services from the city and it's millions of users.

Transport for London's decision to cancel Uber's private hire licence has angered numerous 3.5 million Londoners who have come to rely on the cheaper alternatives to black cabs. They will continue to take passengers until an appeals process is exhausted, which is likely to take several months.

But it is also true that sometimes we have done things upside down, "said Mr. Khosrowshahi, concluding:" I am committed to working with London to put things in place and allow the inhabitants of this great city to get around safely.

Councils have this week declared that outdated taxi laws need to be urgently reformed following Transport for London's (TfL's) decision to revoke taxi giant Uber's trading license in the capital.

Uber's license to operate in London won't be renewed because its practices endanger public safety and security, the local regulator said Friday, in a blow to a company already facing big questions over its corporate culture. A petition launched Friday by Uber to ask TfL to renew his license had collected 750,000 signatures Monday around 1 pm.

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He also joined other critics in arguing that it is TfL's job to carry out criminal record checks on drivers - not operators like Uber. Uber also faced a temporary ban in Italy that was reversed by courts in May.

"I have every sympathy with Uber drivers and customers affected by this decision but their anger really should be directed at Uber".

By 2200 GMT Saturday, more than 600,000 people had signed although it was not clear how many of them were in London.

"Until Uber gets this message then it will suffer lost trade as a result of its deteriorating reputation".

In London, despite protests from angry taxi drivers, the company has had a relatively easy ride until now. It is the Uber customers who will be forced to use TfL services if their beloved method of transport ceases to be available.

'This is a role that the licensing authority is responsible for, not the company with which or for whom the driver works, ' he said. While the ride-hailing app is targeting 1 million supporters, Khan defended his position that while he supports innovative businesses, all companies must adhere to high standards of safety and security.

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